You are not competing with AI. You are competing with companies using it better than you.
Are you ready to launch your
first Voice AI agent?
Discover what conversational AI can do for your business
In under 3 minutes, you will reliably evaluate if and how VoiceAI can BOOST your revenue and productivity, REDUCE costs, and INCREASE customer satisfaction and retention
Get Your Voice AI Opportunity Score
How it Works
Answer 17 quick questions → See your personalised results → Get clarity on your score and next steps
How it Works
A Practical Voice AI Reality Check
Complete a quick assessment → See your personalised results → Get clarity on your score and next steps
Use this initial assessment to discover if Voice AI can deliver real savings and ROI for your business. Answer 17 quick questions covering relevant aspects of your operational readiness and suitability. In under 3 minutes, you'll receive your evaluation score and gain clarity on if and how Voice AI fits your business. High scorers may qualify for a personalised implementation audit and demo - designed to accelerate optimal deployment.
Immediate Recommendations
Actionable Insights
A practical Voice AI Reality Check
Immediate Recommendations
Actionable Insights
Discover your Voice AI readiness across 4 pillars of e-commerce performance
Customer Experience & Support
Revenue Recovery & Sales Growth
Operational Efficiency & Automation
Implementation Readiness & Suitability
Trilogy® Research specialises in human-first, outcome-driven, and compliant conversational AI. Founded by a performance marketing veteran and co-founder of Europe's first pay-per-call venture, Trilogy brings decades of results-driven experience - built on the conviction that voice is becoming the primary interface between people, technology, and brands.
Shopping Servers focus exclusively on AI conversations that convert for e-commerce, working with experienced Voice AI builders delivering thousands of live calls and proven results across multiple sectors.
Through Voice Agent Optimisation, Trilogy applies evolution, not revolution - rigorous agent training and incremental refinement to ensure performance, reliability, and measurable results.
Why Forward-Thinking UK Businesses Are Adopting Voice AI
£7.3bn a month lost to poor customer service The Institute of Customer Service estimates poor service costs UK businesses £7.3bn every month-driven by slow responses, unresolved queries, and lost repeat customers. Source: Institute of Customer Service - UKCSI (Jan 2025)
AI-powered CX can lift revenue 5–8% McKinsey reports AI-driven customer interactions can increase revenue by 5–8% and reduce cost-to-serve by 20–30%. Voice AI is how e-commerce businesses capture this value. McKinsey - "Next best experience" (Oct 2025)
83% of UK consumers still prefer a real person Most customers still want a human voice - especially for urgent issues. Voice AI provides instant coverage and seamless escalation to a human when it matters. 8x8 Streetview survey (Oct 2025)
94% of UK contact centre leaders prioritise voice AI
53% of shoppers abandon carts if they can't get quick answers
85% of callers who reach voicemail never call back
47% of UK SME calls go unanswered on first attempt
You're here because you don't want to watch Voice AI from the sidelines - you want to know if and how it can build an edge and ROI for your business.. That’s exactly what this assessment is for.
Fast & free personalised insights
Trilogy® Voice AI Opportunity Assessment
© 2025 Trilogy Research Limited | Human Line 0345 33 12345
